Privacy Policy

What is a Privacy Policy?

We recognise that the processing of personal data carries important implications for both NEI® Agency and the individuals whose data we handle.

This Privacy Policy explains how NEI® Agency, a private company based in Portugal, collects, uses, and protects your personal data when you visit or use our website, www.nei.agency.

Who is the data
controller?

NEI® is the sole controller of the personal data collected through our website.

Under the GDPR, a “controller” is an individual or organisation that determines the purposes and means of processing personal data. When you access or use the NEI website as a visitor, business prospect, or client, NEI® acts as the data controller.

What personal data
do we process?

We process the following categories of personal data through your use of our website:

  • Contact and enquiry data:
    Information you provide via forms, such as your name and email address.
  • Usage data:
    Information about your interactions with our website, including:
Pages visited, frequency and duration of visits, and page sequences or interactions with functionalities, modules, or content;
  • Technical data:
    Automatically collected information from your devices, including: IP address and device domain names, browser type and version, operating system and platform, time zone and URI addresses or browser plug-ins and other technical identifiers.
  • Aggregated and anonymised data:
    We may process data in a de-identified form for analytics, research, or website improvement purposes. Such data does not identify you personally and is not subject to the restrictions of this Privacy Policy.

This data is often collected through our cookies to analyse traffic, measure engagement, remember preferences, and improve your experience.

How do we process
your personal data?

Information you submit
We use any data you provide to contact you regarding our services and business.

Cookies
Our website uses cookies for various purposes:

  • Necessary Cookies:
    Essential for the proper functioning of the website, including security and accessibility.
  • Analytics Third-Party Cookies:
    Help us understand how visitors interact with our website anonymously via Google Analytics.

A cookie consent banner appears on your first visit, allowing you to accept or decline non-essential cookies. You can manage your preferences at any time via our website settings, your browser, or third-party opt-outs. Disabling cookies may limit certain features or functionality.

  • Publicly available sources:
We may occasionally collect information from publicly accessible professional sources (e.g., LinkedIn, business directories) to identify potential clients or partners. This data is used in aggregated or anonymised form and is not used to create personal profiles.

Why do we process
your personal data?

We process personal data only when there is a lawful basis, including:

  • Responding to your enquiries;
  • Improving our website and services, analytic and, reporting;
  • Business communications;
  • Fraud detection and prevention.

GDPR Compliance

If you are located in the European Economic Area (EEA), you have certain rights regarding your personal data under the General Data Protection Regulation (GDPR):

  • The right to be informed about data collection and use
  • The right to access your personal data
  • The right to rectify inaccurate data
  • The right to erase your personal data
  • The right to restrict processing
  • The right to data portability
  • The right to object to processing

To exercise any of these rights, please contact us using the information provided below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website with a new effective date.

Contact Us

If you have any questions about this Policy or our use of cookies, please contact us: